The University of Guelph in collaboration with a grocery chain (Longo's) is opening a grocery ’store* research lab. Combined with a high tech data centre next door and research *restaurant*, this is the only consumer research facility of its type in Canada, possibly the world

The University of Guelph in collaboration with a grocery chain (Longo's) is opening a grocery ’store* research lab. Combined with a high tech data centre next door and research *restaurant*, this is the only consumer research facility of its type in Canada, possibly the world.
Photo Credit: K Gonsalves- U Guelph

Grocery shopping: How do you make your choices?

How do food shoppers make their choices…that’s the question being studied at the University of Guelph.

A special type of lab to study the question has been created, in fact, it’s unique..possibly in the world.

Michael von Massow is a professor in the Faculty of Food, Agricultural, and Resource Economics, and research director of the brand new Longo’s Food Retail Lab at the University of Guelph in Ontario.

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Professor Mikhael von Massow, University of Guelph. in the new grocery research *store*. © supplied

What the university has done is to create an actual small lab/grocery store with the help of a local grocery store chain (Longo’s), a lab/restaurant, and a computerized research facility to record and monitor data collected from the labs.

What they are studying are the various influences that people act upon in making food choice decisions, whether that be colours, placement on shelves, cost, ingredients etc.

In one aspect of the research for example, they will study whether people are affected by whether a product has genetically modified components versus, those that are GMO free.  For that matter, to what extent are people paying attention to labels, and ingredients.

Through a variety of technologies, researchers will monitor what attracts shoppers in the food store, and what’s important in making purchase decisions
Through a variety of technologies, researchers will monitor what attracts shoppers in the food store, and what’s important in making purchase decisions. © U Guelph supplied

Using a variety of technology they will track consumers behaviour in the store to learn how they make decisions as to what they choose to buy. Among many other techniques and technologies, this includes for example cameras and high tech glasses that track eye movement to see what attracts buyers, how long they dwell on something and to what extent they examine labels, prices, volume/weight etc.

Researchers are busy stocking the *store* shelves with actual consumer products exactly as one would find in a small grocery store. The research operation opens *for business* this week. © K Gonsalves- U Guelph

The research is with a view towards helping consumers make healthier choices.

The neighbouring Schneider’s Research Lab, which is equipped with touch screen monitors, allows researchers to gauge participant reactions to advertising.

Professor von Massow helping to stock shelves. He says even though the *lab* isn’t operational yet, the wider research community is already expressing interest in the many possibililties it present
Professor von Massow helping to stock shelves. He says even though the *lab* isn’t operational yet, the wider research community is already expressing interest in the many possibililties it present © K Gonsalves- U Guelph

This unique facility opens “for business” this week, and as professor von Massow says, even though they haven’t really been “advertising” this, word has spread among research communities and they’re already getting inquiries about potential research projects.

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